FAQ

We are a New Zealand owned and operated business making and curating products to delight you and your friends.  Based in the Rangitikei region (Marton to be exact!) we pride ourselves in using locally sourced materials where ever it is viable and supporting other local businesses. 

We offer personalization of many products, please expect these to take a little bit longer to get to you as we make them to order.  ETA is approximately one week.   Pre made items will be shipped within one business day. 
When ordering personalized items please check your spelling as we will engrave/cut what is on your order and will not replace at no charge if the error is not ours.

We ship using Pass the Parcel or Aramex track and trace couriers - we cannot deliver to PO Boxes via courier.  Please select correct shipping if you are rural as failure to do so may result in a delay in your parcel being sent.  The current rural surcharge is $3.85

Please choose carefully as all sales are final unless there is an issue or fault with an item, than we ask you to contact us asap dopeydognz@xtra.co.nz so we can sort it for you.

Our NZ Made products are subject to copyright as they are either made under license or designed by us. 

If you are interested in stocking our products please contact us for wholesale pricing and minimum orders admin@dopeydog.co.nz